We serve our customers with respect and believe in theory customer is "God" and we do take care and serve their needs quite delicately. Customer can reach to the higher authority as we give them escalation matrix to reach appropriate level any time
"The good: Clean hotel and nice location for staying. The rooms were a good size and the lobby was nice. Cab driver was very good and cooperative. thanks to vani holidays for making my trip memorable." 12-Feb-2016
"My very nice trip of gangtok from Vani Holidays .Hotel location was very nice. Hotel staff is Very Descent and very helpful.The rooms and food is also very good. Overall a great experience.